Dental Fees

Is there a recommended dental fee scale and how does this relate to Health Fund rebates?

There is no such thing as a 'recommended fee' for any dental treatment. A dentist charges what he or she thinks is appropriate for the service they provide, taking into account all their costs and the particular circumstances of each treatment. The suggestion that some dentists depart from an 'approved' or ‘recommended’ level of fees, thereby creating 'gaps' between the fee and the Health Fund rebates is both false and misleading. In fact, it is against Trade Practices law for dentists to collude in the maintenance of any set fee scale.

Health Funds set their rebates at a level that suits their commercial needs. Those rebates are not related to any recognised fee scale. The responsibility of adequately adjusting rebates lies with the Health Funds.

You can telephone the Association for further information on fee setting mechanisms, but remember there are no 'recommended' fees.

Do I have to pay my dental account on the same day as my treatment?

Dentists, as anyone who provides a service, are entitled to determine their own terms.

Many dentists expect payment on the day of treatment. This practice reflects the problems dentists have traditionally experienced of lack of payment of accounts, and the widespread availability of payment methods such as credit cards. If you are a new patient to a practice, it is usually expected that you be prepared to pay for the first visit at least, before you are approved for any account facilities. This is no different to any other business.

If you are applying for an account, you may be expected to supply enough information to establish your identity and offer some commitment to pay for the treatment.

Often the large laboratory costs incurred by dentists for such things as crowns and dentures will be asked to be paid at the commencement of treatment. Your dentist will inform you of your obligations in this regard.